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Smart Serve Ontario


Please be advised that we DO NOT provide the Smart Serve Course at this time. This page is hidden. Google helped you find it. 🙂


Toronto Food Safety Training is a registered and approved facilitator, meeting the Smart Serve Ontario requirements.

“The Smart Serve Responsible Alcohol Beverage Sales & Service Training Program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as the only responsible alcohol training program for Ontario. Smart Serve is a dedicated advocate for a safer and healthier Ontario.” 


Workshop designed to be delivered in 3 to 4 hours 

Who Needs Smart Serve Certification?


“Anyone who sells, serves, or handles alcohol in Ontario must complete the Smart Serve Certification course before their first day of work.”


Why Toronto Food Safety Training?


  • Stellar reputation | fun and informative 

  • Two decades of experience 

  • Pass rate is second to none

  • ​In-class training at our facility or your location 

  • Get your questions answered in real time

  • Instructor to advise and guide on shared experiences

  • Staff can be trained as a group or on different days

  • ​Special attention for learning challenges: English as a second language, ADD, Dyslexia or brain injury

  • Subject matter clarified using a variety of effective teaching styles 


Course Content


  • Understand and implement responsible alcohol service

  • Recognize the signs of intoxication and follow your legal obligations

  • Techniques for identifying and managing a patron who is approaching intoxication.

  • Promoting a hospitable environment by serving non-alcoholic beverages and encouraging alternative transportation

  • How to prevent problems from occurring and intervene when necessary

  • Civil and criminal liability

  • The impact of various alcohol-based drinks

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What You Need To Know


  • Final Tests are available in all 6 languages (English, French, Chinese, Korean, Punjabi, and Spanish).

  • All fees are non-refundable.

  • All Final Tests must be completed independently and you will be Proctored.

  • A score of 80% or higher must be achieved to receive your Certification.

  • You will have two (2) attempts at the Final Test.

  • If you do not pass both times, then you must repurchase and take the course again.


How to Take the Exam


  • Complete the Toronto Food Safety In-class training (3 to 4 hours) 

  • Tokens are given by Toronto Food Safety Training to Participants for access to the Final TestParticipant Test Tokens are included with the workshop fee

  • Participants create an Online Account on Smart Serve website

  • Once redeemed, Tokens will expire in 30 days

  • All Final Tests are proctored online

  • All Certificate cards will be mailed directly to course participants/students from Smart Serve.

What to Bring


The Final Test is completed independently.  


Choose to take the Final Test at our facility, while the information is fresh. The instructor is available to help you set it up. Or you can take the Final Test at home.

At our Facility or at home you need a laptop, tablet, or Smartphone with webcam capabilities.  


All tests are proctored and monitored by webcam for integrity.

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